We are pleased that you are visiting our website at www.goldgeek.com. Data protection and data security when using our website are very important to us. We would therefore like to inform you which of your Personal Information we collect when you visit our website and for what purposes it is used.

Who is responsible?

The person responsible in the sense of the New York’s Privacy Act (“NYPA”) and the EU’s General Data Protection Regulation (“GDPR”) is Gold Geek Inc of 48 W 48th St Ste 1303 New York, NY 10036. Please direct any questions you may have to support@goldgeek.com, or call us at +1 833-446-5343.

Principles of data processing

1. a) Personal Information

Personal Information is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, e-mail address, IP address or user behavior.

1. b) Processing 

The processing of Personal Information (e.g. collection, retrieval, use, storage or transmission) always requires a legal basis. 

1. c) Legal basis

In accordance with the NYPA and the GDPR, we have to have at least one of the following legal bases to process your Personal Information: i) you have given your consent, ii) the data is necessary for the fulfillment of a contract / pre-contractual measures, iii) the data is necessary for the fulfillment of a legal obligation, or iv) the data is necessary to protect our legitimate interests, provided that your interests are not overridden. 

1. d) Retention

Processed Personal Information will be deleted as soon as the purpose of the processing has been achieved and there are no longer any legally required retention obligations.

Data we collect

1. a) Provision and use of the website

When you call up and use our website, we collect the Personal Information that your browser automatically transmits to our server. This is technically necessary for us to display our website and to ensure its stability and security. In this sense, we collect the following data: i) IP address of the requesting computer, ii) Date and time of access, iii)name and URL of the file accessed, iv) website from which the access was made (referrer URL), v) browser used and, if applicable, the operating system of your computer as well as the name of your access provider. The legal basis is our legitimate interest.

1. b) Hosting 

The hosting services used by us for the purpose of operating our website is FlyWheel a service of WPEngine, Inc. In doing so FlyWheel, processes inventory data, contact data, content data, usage data, meta data and communication data of customers, interested parties and visitors of our website and services, on the basis of our legitimate interests.

1. c) Content Management System

We also use the Content Management System (CMS) of WordPress by Automattic Inc to publish and maintain the created and edited content and texts on our website. This means that all content and texts submitted to us is transferred to WordPress. This represents a legitimate interest.

1. d) Cookies

We use so-called cookies on our website. Cookies are pieces of information that are transmitted from our web server or third-party web servers to your web browser and stored there for later retrieval. Cookies may be small files or other types of information storage. There are different types of cookies: i) Essential Cookies. Essential cookies are cookies to provide a correct and user-friendly website; and ii) Non-essential Cookies. Non-essential Cookies are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyze your behavior on a website (“analytical” cookies) or cookies used to display advertisements to you (“advertising” cookies). 

In particular, we use analytical cookies from Google Analytics, a web analytics service provided by Google. Google Analytics also uses cookies to enable our website to analyze how users use our website across multiple devices. The information generated by the cookies about your use of our website is transmitted to and stored by Google, including transmission to the United States. The following data is processed through the use of Google Analytics: i) 3 bytes of the IP address of the called system of the website visitor (anonymised IP address); ii) the website called up; iii) the website from which the user reached the accessed page of my website (referrer); iv) the subpages accessed from the website; v) the time spent on the website; and vi) the frequency with which the website is accessed. Google states that it will not associate your IP address with any other data held by Google. The use of this service is based on your consent.You can disable tracking by Google Analytics with future effect by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser following this link http://tools.google.com/dlpage/gaoptout?hl=en.

1. e) Cookie consent

Our website uses a cookie consent management tool to obtain your consent to the storage of cookies and to document this consent. When you enter our website, the following Personal Data is transferred to us: i) Your consent(s) or revocation of your consent(s); ii) your IP address; iii) Information about your browser; iv) Information about your device; v) Time of your visit to our website. The basis for processing is our legitimate interest.

1. f) TrustedSite

We also use the TrustedSite widget. The Trustbadge and the services advertised with it are an offer of TrustedSite LLC. When you click on the Trustbadge: i) your IP address; ii) the date and time of the call-up; iii) the amount of data transferred; and vi) the requesting provider (access data) are processed by our web server. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The basis for processing is our legitimate interest.

1. g) Contacting Us

We offer you the opportunity to contact us using various methods. We collect the data you submit such as your name, email address, telephone number and your message in order to process your enquiry and respond to you. The legal basis is both your consent and contract.

1. h) Appraisal Requests and Appraisal Kit Order

We process your first name, last name, e-mail address, Phone Number Address and the data related to your request with us data to handle your enquiry. Following your request, we may try to make contact with you either by call, email or mail. The legal basis is the fulfillment of our pre-contractual obligations and, in individual cases, the fulfillment of our legal obligations.

1. i) When using our services

We process the Personal Information involved in your use of our services in order to be able to provide our contractual services such as to buy your valuables. This may also include support, correspondence with you, fulfillment of our contractual, accounting and tax obligations. Accordingly, the data is processed on the basis of fulfilling our contractual obligations and our legal obligations.

1. j) Administration, financial accounting, office organization, contact management

We process data in the context of administrative tasks as well as organization of our business, and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The processing bases are our legal obligations and our legitimate interest. 

1. k) Social Media 

When you visit our social media profiles on Facebook, and Instagram, we process your actions and interactions with our profile (e.g., the content of your messages, enquiries, posts or comments that you send to us or leave on our profile or when you like or share our posts) as well as your publicly viewable profile data (e.g., your name and profile picture). Which Personal Information from your profile is publicly viewable depends on your profile settings, which you can adjust yourself in the settings of your social media account.The legal basis is our legitimate interest and your consent.

Data Security

We undertake to protect your privacy and to treat your Personal Information confidentially. In order to prevent manipulation or loss or misuse of your data stored with us, we take extensive technical and organizational security precautions which are regularly reviewed and adapted to technological progress. These include, among other things, the use of recognised encryption procedures (SSL or TLS).
Nonetheless and due to the nature of the internet, databases or data sets that include Personal Data may be breached and upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised as expeditiously as possible after which the breach was discovered.

International transfers

We may transfer your Personal Information to other companies as necessary for the purposes described in this Privacy Policy. In order to provide adequate protection for your Personal Information when it is transferred, we have contractual arrangements regarding such transfers. We take all reasonable technical and organizational measures to protect the Personal Information we transfer.

How we may share your Personal Information

We may share your Personal Information with our Business Partners for the purposes described in this Privacy Policy, including (but not limited to) conducting the services you request, or customizing our business to better meet your needs. We share your Personal Information only with Business Partners who agree to protect and use your Personal Information solely for the purposes specified by us. 

We may also disclose your Personal Information for any purpose with your consent or for law enforcement, fraud prevention or other legal actions as required by law or regulation, or if we reasonably believe that we must protect us, our customers or other business interests. Except as described above of which you will be informed in advance, we will not disclose your Personal Information.

What we do not do

• We do not request Personal Information from minors and children;
• We do not use Automated decision-making including profiling; and
• We do not sell your Personal Information.

Your Rights and Privileges 

Your privacy rights

Under the NYPA, you can exercise the following rights:

• Right to Notice

• Right to Opt-In Consent

• Right to Access, Correct Data
• Right to Delete

Under the GDPR, you can exercise the following rights:

• Right to information

• Right to rectification

• Right to deletion

• Right to data portability

• Right of objection

• Right to withdraw consent

• Right to complain to a supervisory authority
• Right not to be subject to a decision based solely on automated processing.

If you have any questions about the nature of the Personal Information we hold about you, or if you wish to exercise any of your rights, please contact us.

Complaint to a supervisory authority

You have the right to complain about our processing of Personal Data to a supervisory authority responsible for data protection. The supervisory authority is: The Office of the New York State Attorney General, The Capitol, Albany NY 12224-0341, https://ag.ny.gov/ 

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under the age of 13 years old.

CAN SPAM Act

If at any time you would like to unsubscribe from receiving future emails, you can email us, and we will promptly remove you from ALL correspondence.

Telephone Consumer Protection Act (TCPA)

If we are sending you SMS marketing communications, you may opt out by replying or texting ‘STOP’ if you receive our SMS communications. 

Controls For Do-Not-Track Features

At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. If a standard for online tracking is adopted, we will inform you about that practice in a revised version of this policy.

Updating your information and withdrawing your consent 

If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing or want to withdraw any consents you have given us, please contact us. 

Access Request 

In the event that you wish to make a Data Subject Access Request, simply contact us. We will respond to requests within thirty (30) days. If we are unable to provide you with any Personal Information or to make a correction requested by you, we will tell you why.

Validity and questions

This Privacy Policy was last updated on Thursday, November 2nd, 2023, and is the current and valid version. However, from time to time changes or a revision to this policy may be necessary. Please direct any questions you may have to support@goldgeek.com, or call us at +1 833-446-5343.